Frequently Asked Questions

Step-by-Step Instructions

Step 1: Go to the Microsoft 365 Login Page

1. Open your web browser.

2. Visit: https://portal.office.com or https://outlook.office.com

   Tip: Bookmark this page for future use.

Step 2: Enter Your Email Address

1. When prompted, enter your full email address (e.g. [email protected]).

2. Click Next.

Step 3: Enter Your Password

1. Type in your password carefully.

2. Click Sign In.

    If multi-factor authentication (MFA) is enabled, follow the on-screen prompt to approve the login via your phone or authentication app.

Step 4: Stay Signed In (Optional)

You may see a message asking if you’d like to Stay signed in.

• Select Yes if this is a trusted personal or work device.

• Select No if this is a public or shared computer.

Step 5: Access Your Mailbox

Once logged in, you’ll be taken to the Outlook Web App (OWA).
From here you can:

• View and send emails.

• Manage your calendar and meetings.

• Access OneDrive, Teams, and other Microsoft 365 apps via the top-left app launcher (☰).

Access on Mobile Devices (Optional)

To check email on your phone:

1. Download the Microsoft Outlook app from the App Store or Google Play.

2. Open the app and choose Add Account.

3. Enter your Microsoft 365 email address and password.

4. Approve the sign-in if prompted via MFA.

Need help setting this up?
FYDUS can remotely configure your mobile device for secure access.

Troubleshooting